The platform
One record of every stay, seen from four sides.
The guest, the person on shift, the manager and the concierge all work on the same booking, the same request and the same folio, as it changes.
The four products
For guests
Guest app
The hotel in the guest’s pocket, from the first search to the last receipt.
- Booking with live prices and member pricing
- Online check-in with passport and ID reading
- Dining, requests, spa, taxi and passes
- Wallet, saved cards and express check-out
For the team
Staff app
Every department opens to its own work: what is new, what is late, what is theirs.
- Front Office, F&B, Housekeeping, Spa, Pool, Maintenance, Management
- Requests, kitchen queue, room board and inspections
- Handover, messages, schedule, leave and payslips
For owners and managers
Command center
The web panel where the hotel is run, measured and set up.
- Live operations and escalations
- Reservations, front desk, payments and night audit
- Owner dashboard, forecast and report builder
- Good evening. Do you have a suite for two adults, 14 to 16 November?
- check_availability · 14–16 Nov · 2 adults · live prices from the PMS
- Yes. The 1+1 Deluxe Suite is free both nights: ₺18,000 flexible, or ₺16,200 non-refundable, breakfast included. Which would you like?
- Flexible, please. Can you text me the link?
- Done. Your reference is GH-K7QD and the payment link is on its way to the number ending 2233. Reception confirms the booking once it is paid.
- Secure payment link · GH-K7QD₺18,000.00
For every caller
AI concierge
A voice on the phone line and a chat in the app and on the website.
- Turkish, English and Arabic
- Quotes live prices and takes the booking
- Sends a secure payment link, hands over to staff
What they share underneath.
The parts nobody sees, and the reason the four products feel like one.
Live everywhere
A change on one screen reaches the others as it happens. The guest sees “being prepared” the moment the kitchen accepts.
Your PMS stays in charge
Suites, room types, prices, products and photos sync from ElektraWeb. Reservations made there appear in the apps on their own.
One set of roles
Owner, general manager, heads of department, staff, verifier and platform. Each sees and does only what their role allows.
One audit log
Sign-ins, refunds, rate changes, approvals and settings: who did what, when, and from where.
Notifications that fit
Push for guests and staff, email and text for bookings and payments, each in the reader’s language.
Payments built in
iyzico with 3-D Secure for bookings, the wallet, saved cards and refunds, matched again at the night audit.
See Aurelle run a real hotel.
Thirty minutes with the people who built it: the guest app, the staff app, the command center and the concierge on live demo data, and your hotel’s questions.