Command center · the web panel

Where the hotel is run, measured and set up.

More than eighty pages for owners, managers and heads of department. Each person signs in to the pages their role needs, and every page is live.

Right now

Live operations.

Every open request, order, room and maintenance job in four columns, oldest first, each with its timer. Anything past its target turns red; escalations list who owns what.

Command center live operations: guest requests, orders, rooms and maintenance, each with its timer, oldest first, red when over target.

The desk

Reservations and the front desk.

Arrivals, in house and departures with source and status. Check-in uses the ID the guest already scanned in the app; the folio, payments and refunds sit on the same page.

Command center reservations: arrivals, in house and departures with suite, nights, source and status.

Revenue

Rates from the PMS, readable at a glance.

Prices for every suite type and night, as the PMS holds them. The app, the website and the concierge quote from the same numbers.

Command center rates calendar by suite type and night.

Close of day

A night audit that checks itself.

Room charges posted, card payments matched, the cash drawer counted, guest IDs reported, departures closed. Each check shows its result and what blocks the close.

Command center night audit: room charges posted, card payments matched, cash drawer counted, guest IDs reported, each check with its result.

For the owner

The morning in one page.

Revenue today, occupancy, rating and what needs a decision, followed by the forecast for the weeks ahead and a report builder that mails itself every Monday.

Command center owner dashboard: revenue today, occupancy, rating, escalations and the day’s timeline of what needs a decision.

And the pages behind them.

Command center guest registration: guests reported to the police system today, failed and foreign guests.
Guest registration (KBS): guests reported to the police system, failures and foreign guests.
Command center forecast: occupancy by night for the next weeks, expected revenue and suggestions by suite type.
Occupancy and forecast by night, with suggestions by suite type.
Command center report builder: choose measures, split and filters, preview and mail it weekly.
Report builder: measures, splits and filters, saved and mailed weekly.
Command center app content: the guest app’s home images by time of day with a live preview.
App content: the guest app’s home images by time of day, with a live preview.

Everything in the panel.

Front desk

Reservations, room calendar, check-in and check-out, guest profiles, payments, payment links and KBS police registration.

Billing

Folios, refunds with approvals, billing by day, and the night audit with its own 06:00 to 06:00 window.

Revenue and reports

Owner dashboard, revenue, forecast, reviews, the report builder and saved reports by email.

Departments

Rooms and the housekeeping plan, F&B orders and menu, spa, maintenance, inventory, groups and events.

Team and roles

Staff, departments, schedules, leave, approvals and payroll; roles from owner to verifier.

Guest communication

Push campaigns to guests who opted in, guest emails with a test mode, and a log of every message sent.

Content

Menu, spa treatments, places, offers, the suite guide and the app’s images, live in the app when saved.

Concierge setup

What the AI concierge knows and says: hotel facts, prices, knowledge, messages and its channels.

Platform

Two-step sign-in, the audit log, uptime checks, error log and the PMS sync status.

Two owners reviewing a laptop in an office above a city skyline at dusk.
The whole house, wherever the owner is tonight.

The command center

See Aurelle run a real hotel.

Thirty minutes with the people who built it: the guest app, the staff app, the command center and the concierge on live demo data, and your hotel’s questions.